Refunds and Returns policy

We are so confident that you will love your Become clothing that we offer a no quibble 60-day money-back guarantee. However, if your items don’t help control your hot flushes and night sweats, we’ll be happy to help you return your items and issue a full refund. Reach out on

We are trying to go paperless, so you might not get a pre-printed returns label in the package, but please get in touch at and we’ll support you with the returns process.

Please note the cooling masks and mark-down sale items combined with special sales offers or discounted during promotional periods are non refundable under our 60-day guarantee*

This includes Buy One Get One Free and Clearance Lines


Combine and Save deal

You can return any item, multiple items or all items purchased as part of our Combine and Save deals under our no quibble 60 day money-back guarantee excluding the cooling masks.

If you return a single item bought as part of Combine and Save you will be refunded the price you paid for that item. This price will be in accordance with the offer you received according to the number of items in your original basket. If you return all items purchased you will be refunded with the total of the amount spent.

* Our exchange and returns policy does not affect your statutory rights in any way. Including the 14 day return period covered in the Consumer Credit Contracts Regulations 2013



Become ™

Our 60-day money-back guarantee and hassle-free returns on US & UK orders mean you can try our clothing risk-free.

Stay Cool with Become